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Dhanteras seller FAQ from actual shop terms

A customer FAQ grounded in supplied product and shop terms, with unknowns clearly flagged. Paste this prompt into ChatGPT, Gemini, Claude or Grok, change the parts in brackets to suit you, and generate.

Written for
ChatGPT, Gemini, Claude, Grok
Occasion
Dhanteras · 6 Nov
Status
Tested 9 Oct 2026 in Grok, 9 Oct 2026 (one run; model id not exposed)
Test settings
The page's exact default prompt was run once in Grok on 9 Oct 2026. The default details already written on the page were the input. They are illustrative, not a record of a real event. ChatGPT and Gemini were not used. The first result was kept.
Variability
A different set of details, or another run, will change the wording. This is the first result for the defaults on this page.
Prompt
Draft a customer FAQ using my actual inventory and shop terms. Cover materials, dimensions, availability, ordering, pickup and returns only where I supplied information. Write not confirmed for missing terms and give a question to ask the owner. Do not fabricate a returns entitlement, warranty, hallmark, payment-security claim or delivery promise.

My details:
Items: steel bowls 10cm; decorative brass tray 25cm. Pickup by confirmed appointment. Returns, shipping and warranty not supplied.

Use only supplied facts; fictional default details are examples, not a real event. Ask for essential missing input or mark unknowns rather than inventing people, prices, dates, permissions or commitments. Regional and family practices can differ; do not present one practice as a universal rule.

Use question | answer grounded in supplied terms | confirmation needed. Missing terms must say not confirmed, never become a guessed policy. Distinguish general availability from a reserved order or confirmed pickup appointment. Ask the owner to confirm unknown dimensions, material descriptions and shop terms before publishing; use the supplied claims as supplied descriptions, not an independently verified hallmark or certification.

Customise

Paste the real details. Leave out anything you do not want repeated.

Fields start with illustrative values; replace them with your own facts. The prompt updates as you type. Copy prompt copies your version.

Example output

Actual tested output. The notes used for this result are an example, not a real event. This box is not copied. Replace the notes above with your own before you paste the prompt.

Supplied descriptions, not an independent hallmark or certification: steel bowls 10cm; decorative brass tray 25cm. Confirm those words with the owner before publishing. General availability is not a reserved order. Pickup by confirmed appointment is not an appointment already booked for a named customer.

Question | Answer grounded in supplied terms | Confirmation needed
What materials are the items? | Supplied description: steel bowls and a decorative brass tray. Not a verified purity or hallmark claim. | Owner: confirm the material wording before it is published.
What sizes are stated? | Supplied description: steel bowls 10cm; decorative brass tray 25cm. Which edge those numbers measure is not stated. | Owner: confirm the dimension each number refers to. Any size not in this list is not confirmed.
Are these items available? | They are the items named for the shop. A listing is not a reserved order. Stock count was not supplied. | Owner: confirm current sale stock, and that availability is not a hold.
How do I reserve one? | A reservation method was not supplied. Naming the item does not reserve it. | Owner: state whether reservations exist. Until then, not confirmed.
How does pickup work? | Pickup is by confirmed appointment. | Owner: how a person asks for an appointment, and when it counts as confirmed. A general pickup option is not a booked slot.
Do you ship? | Not confirmed. Shipping was not supplied. | Owner: is there shipping, and on what terms?
What is the returns policy? | Not confirmed. | Owner: state the returns rule before any returns sentence is published. No returns entitlement is created here.
Is there a warranty? | Not confirmed. | Owner: state any warranty before it is published. None is assumed.

How to use it

  1. Open ChatGPT, Gemini, Grok or Claude.
  2. Paste the prompt and replace the [BRACKETS] with your details.
  3. Review names, facts and the requested format; follow up with corrections or missing details.
How to use this prompt
  1. Fill Customise with your real details. Do not let the tool guess a missing fact. Write the missing information clearly if you need to.
  2. Press Copy prompt and paste it into the AI app named above. This page copies the prompt. The answer is created in the external app.
  3. Check names, facts, numbers, language and the format you asked for. If something is wrong or incomplete, ask for a correction.

Full guide: Search, Copy, Save and test labels

Good to know

  • Have the shop confirm missing terms and factual claims before publishing. An AI draft cannot establish warranties, certification, reservations or return rights. Run once in Grok on 9 Oct 2026 using the illustrative defaults on this page. Check the draft against your own facts before you use it.
  • Check facts before you rely on the answer.

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